CARE Enrollment
Ava wants to help our customers access financial assistance.
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There are several ways to reduce the cost of your electricity and natural gas bill.
The CARE Program is one of the best resources available — it provides low-income customers a 35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. This page provides information on how you can take advantage of this assistance.
CARE is a state program that provides a discounted rate for electricity to qualifying low-income households. This program is administered to all customers by PG&E, including customers who choose to receive service from a community choice energy program (such as Ava).
PG&E Resources
The main PG&E page for the CARE Program is pge.com/care. From this page, you can access:
PG&E’s frequently asked questions
Contact Info
PG&E is the administrator of this program.
Email: CAREandFERA@pge.com
Phone: +1 866.743.2273
Need help paying your energy bill?
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