East Bay Community Energy (EBCE) is now Ava Community Energy (Ava). New name, new look. Same clean energy, low rates, and local programs.

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CARE Enrollment

Ava wants to help our customers access financial assistance.

Oakland Lake Merritt Pergola

There are several ways to reduce the cost of your electricity and natural gas bill.

The CARE Program is one of the best resources available — it provides low-income customers a 35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. This page provides information on how you can take advantage of this assistance.

CARE is a state program that provides a discounted rate for electricity to qualifying low-income households. This program is administered to all customers by PG&E, including customers who choose to receive service from a community choice energy program (such as Ava).

PG&E Resources

The main PG&E page for the CARE Program is pge.com/care. From this page, you can access:

PG&E’s frequently asked questions

CARE program guidelines

Sample CARE bill (PDF)

Online application

Contact Info

PG&E is the administrator of this program.

Email: CAREandFERA@pge.com

Phone: +1 866.743.2273

Parent with child