Get In Touch

We want to hear from you!

Ava is dedicated to providing clean energy throughout Alameda County & Tracy. We care about this community, because it’s where we live and work, too.

Send us an email at customer-support@AvaEnergy.org

Call us at +1 833.699.3223 and speak with a live representative Monday–Friday from 9AM–5PM.

We also have a live-chat feature enabled on this webpage during business hours.

For account-specific inquiries, please include your PG&E account number and service address.

Ava's billing service is provided by PG&E. To make a payment, please contact PG&E directly at +1 800.743.5000 or by this link.