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For account-specific inquiries, please include your PG&E account number and service address.


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Mon–Fri from 9 AM to 5 PM: Speak with a representative at +1 833.699.3223 or use the live chat on this webpage.

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Ava’s billing service is provided by PG&E. To make a payment, please contact PG&E:

Call +1 800.743.5000 or visit the PG&E website:


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