East Bay Community Energy (EBCE) is now Ava Community Energy (Ava). New name, new look. Same clean energy, low rates, and local programs.

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Hayward is Going Green

with 100% Renewable Energy

Hayward city hall

In 2022 your service changed to 100% California wind and solar power

In order to offer Hayward businesses and residents cleaner energy and to help the City of Hayward achieve its Climate Action Plan goals, the Hayward City Council voted to join Ava Community Energy (Ava) in November 2016. Ava began serving residential, business, and municipal electricity customers throughout Hayward in 2018. Until July 2020, customers were automatically placed on Ava’s Brilliant 100 service, which offered customers 100% carbon-free electricity at the same price as PG&E. Brilliant 100 service is no longer offered as of January 2022. To learn more about the transition from the City of Hayward, click here.

Transitioning to 100% California Wind and Solar Energy

In July 2021 the Hayward City Council voted to set the default electricity option for Hayward residents and businesses to Ava’s Renewable 100 service starting in January 2022. Renewable 100 service is sourced from California wind and solar facilities, including a new wind farm in Livermore, and costs an additional 1/4 cent per kilowatt-hour above PG&E rates. That’s about $2 more per month for a typical home and varies more widely for businesses based on amount of power used.

Customer Type Default service in 2021 Default service in 2022 (no action needed) Choose a different service (action needed to choose)
Residential standard Brilliant 100 Renewable 100 (starting in March 2022) Choose Bright Choice
Residential with CARE, FERA, or Medical Baseline Brilliant 100 Bright Choice Choose Renewable 100
Commercial Brilliant 100 Renewable 100 (starting in October 2022) Choose Bright Choice

Your Choices

Ava also offers their Bright Choice service, which is priced 5% below PG&E rates. Customers who prefer to choose on Bright Choice are welcome to do so, by clicking on Choose Bright Choice below. Customers who are on CARE, FERA and/or Medical Baseline programs will remain on Bright Choice service automatically, but can still choose Renewable 100. Customers can change their Ava service or return to PG&E service anytime.

Ava and the City of Hayward sent notices in December 2021 and January 2022 to your PG&E billing address and an email to customers who have an email address on file with PG&E containing information about this service transition. To learn more about your electric service choices, please visit AvaEnergy.org/service-plans-residential/ or AvaEnergy.org/service-plans-business/ or contact Ava’s call center at +1 833.699.3223 during business hours (9:00 AM to 5:00 PM on weekdays).