Website Terms of Use
These Terms and Conditions contained herein shall govern your use of Ava Community Energy Authority’s Website, https://www.avaenergy.org (the “Website”). By using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website if you have any objection to any of these Terms And Conditions.
IP Address
An Internet Protocol (“IP”) address is a number automatically assigned to your computer every time you browse the Internet. When you visit the Website, our servers log your current IP address. We may use your IP address to help diagnose problems with our servers and to administer the Website. Your IP address is not tied to your personal information and we do not use it to identify you when logging IP address data except to provide content to you.
Cookies and Tracking Technologies
When you visit the Website, our server may create cookies, which are small files placed on your computer, making it easier for you to use the Website by verifying when you travel from page to page. The data we collect on Website usage from cookies is not tied to your personal information and we only use it in a collective form. We do not sell or transfer the data we obtain from cookies for any purpose other than to evaluate Website usage or provide utility services to you, or to contact you to offer programs and/or services that you may be interested in.
This Website uses tracking technologies as set forth in our Privacy Policy. By accessing our Website, you consent to the use of such tracking technologies.
Links
While browsing the Website, you may encounter and choose to access other third-party operated Websites or online services through hypertext links. These third-party Websites may send their own cookies to you, log your IP address, and otherwise collect data or personal information about you and your online activities. Ava does not control and is not responsible for what third parties do in connection with their Websites or online services, or how they handle your personal information. Please use caution and consult the privacy policies posted on each third-party Website for further information.
Security
When you use Ava’s online services, any account information you enter (or that is displayed on our Website in your browser window) is secured using an industry standard security technology known as Secure Sockets Layer (“SSL”). By using SSL, we attempt to protect the confidentiality of your personal and financial information. Your browser must be capable of supporting SSL. Please check with your browser manufacturer for details.
Intellectual Property Rights
Ava and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.
Restrictions
You are expressly restricted from all of the following:
- publishing any Website material in any media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is, or may be, damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
Revisions to Terms
Ava is permitted to revise these Terms and Conditions at any time as it sees fit. By using this Website you are expected to review such Terms and Conditions on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Website Privacy Policy
This Privacy Policy describes how Ava Community Energy Authority (“Ava”, “we”, “us”) collects, uses, and safeguards personal information obtained through its website, https://www.avaenergy.org (the “Website”). We are committed to protecting the privacy of our website visitors and complying with applicable privacy laws and regulations.
Effective Date: January 1, 2025
Data Collection
We collect the following categories of personal information from visitors to our Website:
- Identifiers: This may include your IP address, browser type, operating system, device information, and online identifiers.
- Internet Activity: This includes your browsing history on our Website, search queries, interactions with website features, and referring website information.
- Geolocation Data: We may collect your approximate location based on your IP address.
We collect this information through various means, including:
- Automated Collection: We automatically collect certain information through cookies, web beacons, and other tracking technologies.
- User-Provided Information: You may provide us with personal information when you fill out forms, subscribe to newsletters, or contact us through the Website.
Use of Tracking Technologies
Our Website utilizes tracking technologies, including cookies and pixels (also known as web beacons or clear GIFs) on our Website to monitor and analyze visitors’ activity. Tracking pixels are small electronic images that allow us to collect information about your interactions with the Website, such as the pages you visit and the links you click. We use this information to improve the Website’s functionality, coordinate with our service providers, and tailor content to your interests. We may also use tracking pixels in our email communications to determine whether you open and interact with our emails. Information collected through these technologies may be shared with our service providers and contractors solely for the purposes outlined in this Privacy Policy.
Data Sharing Practices
We do not sell your personal information. We may share your personal information with the following categories of third parties:
- Service Providers: We may share your information with service providers who assist us with website hosting, data analytics, decarbonization initiatives, and other essential functions. We have contracts with these providers requiring them to protect the confidentiality of your information.
- Government Entities: We may disclose your information to government entities as required by law or legal process.
Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security assessments.
Contact Information for Privacy Inquiries
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ava Community Energy Authority, 1999 Harrison Street, Oakland, California 94612