Important Information for Solar Customers in Stockton and Lathrop
Ava Community Energy is becoming the new electricity generation service provider for Stockton and Lathrop in April 2025. So what does that mean for customers with solar?
What changes if I transition to Ava?
When you are enrolled in Ava service as a solar customer, you sell your surplus solar generation to Ava, and you buy electricity from Ava when your panels aren’t supplying all the electricity you consume. PG&E used to do this, but now Ava will.
- Your enrollment with Ava will trigger a true-up and cash-out of your PG&E charges
- Ava’s Bright Choice rates are 5% lower than PG&E for all rate schedules
- You will have separate true-ups with Ava for your generation charges and PG&E for your delivery charges
- Every April, Ava customers receive compensation for their surplus electricity generation
How will this impact my bill?
Currently, solar customers get one monthly bill from PG&E that shows:
- Electricity generation charges and credits (currently from PG&E)
- Electricity delivery charges and credits (from PG&E)
After enrolling with Ava, customers will still get one monthly bill from PG&E, but it will show:
- Electricity delivery charges and credits (still from PG&E)
- Electricity generation charges and credits (now from Ava, at 5% lower rates)
You won’t receive multiple bills or duplicate charges. The only change is who’s providing the generation portion of your bill.
When will I be enrolled?
Your enrollment timing depends on your PG&E true-up date. You can opt out starting 60 days before your enrollment month. See the table below for the enrollment schedule.
| PG&E true-up month | Ava enrollment month | Month you can take action to opt out |
|---|---|---|
| PG&E true-up monthJanuary–April | Ava enrollment monthApril | Month you can take action to opt outFebruary |
| PG&E true-up monthMay–June | Ava enrollment monthJune | Month you can take action to opt outApril |
| PG&E true-up monthJuly–August | Ava enrollment monthAugust | Month you can take action to opt outJune |
| PG&E true-up monthSeptember–October | Ava enrollment monthOctober | Month you can take action to opt outAugust |
| PG&E true-up monthNovember– December | Ava enrollment monthDecember | Month you can take action to opt outOctober |
Do I have a choice?
Yes, while Ava is the default provider of electricity generation for Stockton and Lathrop, you’re not required to be on our service. Here are your options:
- Stay with Ava: No action needed. You’ll be automatically enrolled in 2025 according to your true-up schedule.
- Opt out: Return to PG&E bundled service via this opt-out form or by calling 833-699-3223 (weekdays 9 am–5 pm). You can opt out starting 60 days before your Ava enrollment month. See the table above for your enrollment month.
Where can I get more information?
Detailed Rate Information:
Upcoming Webinars:
- SBP Customer Webinar: March 11th – Register
Recordings will be posted on this page after the webinars.
For information about your account, please contact Ava’s customer support team at
833-699-3223 on weekdays between 9 am–5 pm.