Welcome

No. If you are on a special rate (such as CARE, FERA, Medical Baseline, Electric Vehicle, or a solar rate such as NEM or SBP), you will remain on those programs and receive the same benefits—plus the Bright Choice discount. Find out more about our rates.

As a public agency, Ava has three sustained competitive advantages compared to a for-profit, investor-owned utility. 

1. No shareholder dividends: As a public agency, Ava does not turn rate-payer dollars into shareholder profits. 
2. Lower tax burden: As a local government entity, Ava does not have the same tax burden as a for-profit corporation.
3. Municipal bonds: As a Joint Powers Authority (JPA), Ava can access cheaper capital by issuing municipal bonds 

Plus, Ava is a relatively small, nimble organization; it has much less overhead than PG&E.

When you are enrolled in Ava service as a solar customer, you sell your surplus solar generation to Ava instead of PG&E, and you buy electricity from Ava instead of PG&E when you consume more electricity than your panels produce. You can find more information about solar with Ava, including webinar recordings, or call our customer support team for specific questions about your account.

*NEM or SBP customers whose true-up date with PG&E is January-April will be enrolled in Ava service in April 2025. Other NEM or SBP accounts will be enrolled during, or the month following, their true-up month.

No. Ava electricity generation charges replace PG&E’s electricity generation charges. 

PG&E continues to deliver the electricity, maintain the power lines, handle billing, and respond to outages and emergencies.

Our Board is made up of elected representatives from each of the jurisdictions we serve. As a not-for-profit public agency, we do not have shareholders and there are no profit motives. 

The only compensation Board Members receive is $128 to attend Board meetings, which are entirely open to the public. This is typical when representatives are appointed to serve on governing boards.

No! Ava does not go door-to-door to customers’ homes nor does Ava have any relationship with gas service providers. If someone comes to your door representing themselves as being with Ava, please ask for their name and then report them to Ava and/or local authorities.

Customers may be charged a one-time termination fee of $5 per residential account or $25 per commercial account. These fees are waived for customers in Stockton and Lathrop until April 2026.